FAQ

FAQs

Āyu Pilates

What should I bring?

Grip socks are required – if you don’t have any, we have a lot of choices in studio. Bring a towel and water.

I’m new to Reformer Pilates where do I begin?

To make sure you feel confident and safe on the reformer please take our Foundations Class first and then move to a Flow class. This ensures you understand how your body responds to the springs and movement of the Reformer.

What are your booking policies?

– The booking window is on a 14day rolling cycle for booking for all credit holders. Members have a 21day rolling window.
– Late cancels made within a 10 hour window of class will result in a loss of credit or a $15 charge for unlimited members.
– No shows will result in a loss of credit or $25 charge for unlimited members.
– We do not accept cancellations via phone or email, please handle your reservation the app or website.

Do you have an app?

Yes we do! It makes managing your profile and class bookings easier than ever. You’ll also receive important notifications about your class.

iOS | Android

Drip by Āyu

What should I bring?

– Grip socks are required – if you don’t have any, we have a lot of choices in studio.
– Mat towels are required for all heated classes – the towel must fit your mat. If you do not have one they will be for sale or rent in studio.
– We provide the mats.
– Bring a sweat towel and water.

I’m new to Heated classes, what do I need to know?

– HYDRATE HYDRATE HYDRATE!
– If you begin to feel dizzy, disoriented, or short of breath during class please sit and rest. You must listen to your body throughout the class. If you need the instructors attention simply raise your hand.
– Feel free to step out if you need.
– Heated classes are not permitted for pregnant clients.
– All heated classes end with a cool towel

Do you have a space to change after class?

We have 2 large restrooms with hygiene stations in each allowing you to freshen up after class.

Can I bring my phone into the heated room?

– You may bring your phone but we are not responsible for any damage that is incurred due to the heat/humidity in the studio.
– No phone usage during class. Please save video/photos for before or after class. If you need to take a phone call please exit the studio room.

What are your booking policies?

The booking window is on a 14day rolling cycle for booking for all credit holders. Members have a 21day rolling window.

Late cancels made within a 10 hour window of class will result in a loss of credit or a $10 charge for unlimited members.

No shows will result in a loss of credit or $15 charge for unlimited members.

We do not accept cancellations via phone or email, please handle your reservation the app or website.

Do you have an app?

Yes we do! It makes managing your profile and class bookings easier than ever. You’ll also receive important notifications about your class.

iOS | Android