STUDIO POLICIES
BOOKING POLICY
Classes at Āyu Pilates will be available to book on a rolling twenty one (21) day count. You must have valid class credits and/or an active class package with a credit card on file.
CHECKING IN
You may check-in via your mobile app before you arrive or when you get to the studio, we’ll need you to check in for class to ensure your spot is reserved.
CANCELLATION POLICY
Āyu Pilates is a boutique experience with limited spaces available. We kindly require 10 hours notice to cancel your class. Late cancellations will result in loss of the class credit .
If you do not attend a class and do not cancel, it will be considered a no-show and will result in a $15 fee and you will lose the class credit. ((To be processed 24 hours after the class))
We do not accept cancellations via phone or email. Please use the booking site or mobile app to do this.
Thank you for your understanding and for respecting the time we hold for your practice and others in our community.
NO-SHOW POLICY
If you book a reformer using a class credit and no-show, you will forfeit the class credit and be charged $15.
WAITLIST POLICY
Āyu offers a 7 person waitlist. When you sign up for a waitlisted spot you are committing to that class. If you do not get into the class, or decide to cancel off of the waitlist within the 10 hours, you will receive a class credit back to your account to use for future bookings.
When a spot opens, waitlisted guests will be notified via text/app and automatically added to the class in order of booking.
Please be aware you can be added into a class from the waitlist up to 2 hours before the class. If you decide you no longer want your spot on the waitlist, please be sure to remove yourself to allow other members to move up the list.
Ability to join a waitlist is closed two (2) hours before a class.
If you are added into the class our standard cancellation policy and no-show policies apply.
CLASS PREPARATION
Āyu Pilates offers Pilates and Sculpt classes on both reformers and mats. The classes may prompt the client to utilize hand or ankle weights. Music may contain explicit language.Please notify your instructor of any injuries or medical conditions.
Studio doors will open 10 minutes before class. Grip socks are mandatory and can be purchased in studio. We recommend bringing a towel and water. Doors will be locked at the start of class. If you are not in the studio at that time it will be considered a no show and we reserve the right to assign your spot to another person on the waitlist.
NEW CLIENTS
New to Āyu? Please arrive 10 minutes early to meet your instructor and get acquainted with your reformer. If it’s your first class and you are late we may need to reschedule you for everyones safety. We look forward to welcoming you to Āyu Pilates!
STUDIO POLICIES:
-Please be on your reformer before the start time of class. We recommend arriving early. Doors will lock at the start time of class.
-Grip socks are required for all classes for your safety and hygiene. If you don’t have any we have them for purchase in studio.
-Safety is our top priority, which is why our trained instructors may provide gentle hands on corrections during class to ensure clients maintain proper form and stay safe
-Cleanliness is key. Clients are responsible for wiping down any equipment they use after class to keep the studio hygienic and fresh. Thank you for your cooperation!
-We only accept cards or apple pay, no cash or check.
RETURN AND EXCHANGE POLICY
All class credits are final sale. No refunds.
The client is responsible for keeping track of expiration dates.
If you purchased a retail item from Āyu Pilates, you can return said item within seven (7) days for your money back. The item must be in new condition with the tags still attached. No returns will be permitted after seven (7) days. Food products will be final sale.
PHONES/CAMERAS
No recording during class allowed to allow for privacy of all members. But please feel free to record/take photos before or after class and remember to tag Āyu!
If instructors need to record for marketing purposes they will ask for permission before doing so. Please see Waiver of Liability for further detail.
PRIVACY STATEMENT
We at Āyu Pilates are committed to protecting your privacy. Our privacy policy outlines the type of information we receive and collect when you use the features on our website and some of the steps we take to safeguard the information. We do not sell your information to anyone.
COLLECTION OF INFORMATION
We collect personally identifiable information, such as names, phone numbers, postal addresses, email addresses, credit card information, and etcetera, when it is voluntarily submitted by our members and/or visitors. If you use this website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept sole responsibility for all activities that occur under your account or password.
Your personally identifiable information is kept secure. Only authorized employees, agents, and contractors who have agreed to keep information secure and confidential have access to this information. All emails, phone calls, mobile text messages, and newsletters from this site allow you to opt out of future marketing communication. We use industry-standard efforts to safeguard the confidentiality of your personal information, including the use of firewalls and secure sockets layer software where appropriate. We do not sell your information to anyone.
Āyu Pilates reserves the right to refuse, terminate accounts, remove or edit content, or cancel orders at its sole discretion.
WAIVER AND RELEASE
When you visit Āyu Pilates or send emails to us, you are communicating with us electronically and, therefore, consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
By signing up for and/or attending Āyu Pilates classes and events and using Āyu’s equipment, you hereby agree that there are certain inherent risks and dangers in pilates and exercise and using our facilities and exercise equipment. In consideration of being allowed to participate in and access the classes and equipment provided by Āyu Pilates, in addition to the payment of any fee or charge, you hereby (1) agree to assume full responsibility for any and all injuries or damage which are sustained or aggravated by you in relation to the classes and equipment, (2) waive, release and forever discharge Āyu Pilates, its officers, agents, members, employees, representatives, and all others from any and all responsibility, claims, rights, causes of action and/or liability from injuries or damages to your person or property resulting from your participation in and use of the classes and equipment, and (3) represent you have no medical or physical condition which would prevent you from attending and/or using any of Āyu Pilates’ classes and equipment and/or put you in any physical or medical danger and have not been instructed by a physician not to do so. In addition, if, in the opinion of Āyu Pilates staff, you would be at physical risk using Āyu Pilates’ classes and equipment, you will be denied access to Āyu Pilates until you present an opinion letter from your medical doctor, at your sole cost and expense, specifically addressing Āyu Pilates’ concerns, and stating that Āyu Pilates’ concerns are unfounded.
Āyu Pilates may photograph and record you. They may publish and distribute these photographs and recordings in connection with your participation in Āyu Pilates activities and your attendance at Āyu Pilates facilities. By acknowledging these terms, you agree and consent that Āyu Pilates may display these photographs and recordings through our website and social media channels.
INTELLECTUAL PROPERTY RIGHTS
Use of the graphics, logos, designs, page headers, button icons, scripts are service marks, trademarks, etc., on this website without the prior written permission of Āyu Pilates is strictly prohibited.
DISCLAIMERS
In no event shall Āyu Pilates LLC, its officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any (1) errors, mistakes, or inaccuracies of content, (2) personal injury, illness or property damage, of any nature whatsoever, resulting from your access to and use of our website, (3) any unauthorized access to or use of our secure servers an/or any and all personal information and/or financial information stored therein, (4) any interruption or cessation of transmission to or from our website, (5) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through our site by any third party and/or (6) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Āyu Pilates website, whether based on warranty, contract, tort, or any other legal theory, and whether or not the company is advised of the possibility of such damages. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.
You specifically acknowledge that Āyu Pilates shall not be liable for user submissions or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you.
Āyu Pilates LLC may revise these terms and conditions by updating this posting. By using this Website, you agree to be bound by any such revisions and should, therefore, periodically visit this page to determine the then-current Terms and Conditions.
LIABILITY WAIVER
ĀYU PILATES LLC
1625 E. WHEELER STREET
MIDLAND, MI 48642
989-948-5990
WAIVER OF LIABILITY
BY SIGNING THIS DOCUMENT YOU WILL WAIVE CERTAIN LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE OR CLAIM COMPENSATION FOLLOWING AN ACCIDENT
PLEASE READ CAREFULLY!
ĀYU PILATES LLC, (THE “COMPANY”) STRONGLY RECOMMENDS THAT YOU CLEAR YOUR PARTICIPATION IN ANY PROGRAM WITH YOUR PHYSICIAN. THE PROTOCOLS OF THIS PROGRAM WILL INVOLVE YOU IN RELATIVELY HIGH INTENSITY WORKOUTS OR INTENSE BODYWORK AND IT IS IMPORTANT YOU UNDERSTAND THE FOLLOWING:
ACKNOWLEDGEMENT OF DANGER OF PILATES: I will be participating in physical training sessions group and private training at The Company (collectively known as “Services”). I am fully aware that these Services are of a nature and kind that are extremely strenuous involving pilates activities with foreseeable and unforeseeable risks that no amount of care, caution or expertise can eliminate. Risks include, but are not limited to: muscle, joint, soft tissue and bone injuries, falls, heart attack, stroke, paralysis, or death. I acknowledge that specific potential dangers and possible injuries associated with pilates activities include, but are not limited to, strains, sprains, and tears of muscles, ligaments, and tendons; Fractures and dislocations of bones and joints; injuries resulting from falls or improper use of equipment, overexertion leading to exhaustion, dehydration, or heat stroke; aggravation of pre-existing medical conditions; injuries caused by the actions or negligence of other participants; injuries resulting from the physical environment, such as slippery floors or improperly maintained equipment; cardiovascular incidents such as heart attack or stroke; neurological injuries including nerve damage or paralysis; respiratory issues due to intense physical exertion, injury to my fetus (if pregnant); exposure to, and sickness from, infections viruses, bacteria and disease, including but not limited to, COVID-19; and property damage.
ACCEPTANCE OF RESPONSIBILITY: I willingly assume full responsibility for any and all risks that I am exposing myself to as a result of my participation in any Services in and surrounding the location listed above (known hereinafter as the “Premises”), and accept full responsibility for any all risk of death, serious personal injury, temporary or permanent disability, or property loss and/or damage suffered by me or my property in connection with the Services whether or not described in this Agreement, known or unknown, inherent or otherwise, or while visiting, traveling to or using the Premises.
ASSUMPTION OF RISK: Understanding, acknowledging, and accepting all the risks and hazards involved with the Services, I freely and voluntarily choose to participate, enter, and use the Premises, and I HEREBY VOLUNTARILY AND EXPRESSLY AGREE TO ACCEPT AND ASSUME ALL RISK OF LOSS, DAMAGES, THEFT, INJURY OR DEATH THAT MAY OCCUR TO ME OR MY PROPERTY AS A RESULT OF OR INCIDENT TO MY PARTICIPATION IN THE SERVICES, INCLUDING THE RISK I MAY BE INJURED BY THE ACTIONS, OMISSIONS, REPRESENTATIONS OR NEGLIGENCE OF THE COMPANY, ITS OWNERS, AGENTS, OFFICERS, PRINCIPALS, EMPLOYEES, INDEPENDENT CONTRACTORS, AND VOLUNTEERS (THE “RELEASED PARTIES”), OTHER PARTICIPANTS OR THIRD PARTIES WHILE PARTICIPATING IN THE SERVICES OR FROM OR USING OR VISITING THE PREMISES. I understand and agree that this Agreement will be binding on me, my spouse (or registered domestic partner), my guardians, the executors or administrators of my estate, my heirs, my personal representatives, my assigns, my successors in interest, my children, and any guardian ad litem for said children (collectively, the “releasors”). I accept full and complete responsibility for the safety of myself, any guests, observers or other individuals who I have invited to the Premises, and property we have brought to the Premises, and I assume the risk of damage, theft, loss or injury caused by others to me, my guests and our property. I also accept full and complete responsibility for the consequences of taking unreasonable risks while participating in the Services or using the Premises, including, without limitation, attempting activities that I am not qualified to perform safely, causing any other participants/spectators an unreasonable risk of harm, or failing to follow correct safety procedures when using the Premises and participating in the Services.
PHYSICAL CONTACT ACKNOWLEDGEMENT:I understand that the Services may involve physical contact between myself, other participants, and the Released Parties. I give permission to be touched in a professional manner by those representing The Company and recognize that they will have direct contact with me. I acknowledge that it is my responsibility to notify The Company if I am uncomfortable with this physical contact and will work with The Company to determine how I may continue to participate in the Services with no contact.
STAFF RIGHT TO DENY ACCESS: The Company reserves the right to deny me access to the Services if I appear impaired or otherwise unable to safely use the Services. Grounds for denial of access include but are not limited to: signs of alcohol/drug intoxication, combativeness, disruptive behavior, vandalism, non-compliance with rules/instructions, health concerns, and hygiene issues. Any denial of access will be documented in an incident report and reviewed by The Company.
PUBLICITY RELEASE: For good and valuable consideration, the receipt of which is hereby acknowledged, I hereby irrevocably grant to The Company, the irrevocable, perpetual and unrestricted (except as expressly set forth below) right and permission, to use and publish my appearance (“publicity rights”) in any and all media now or hereafter known in connection with The Company, the Services, including any goods or products, or any related activities to any of the foregoing (all such medium in which the Publicity Rights are used shall be referred to as the “pictures”), for any commercial purpose whatsoever, without royalty, payment, or any other compensation whatsoever to me. For such use of the Publicity Rights and the Pictures, I understand and agree that I will not be entitled to any compensation or consideration beyond my participation in the Services. I further agree that The Company may edit, alter, digitize, synchronize, reproduce or otherwise change the Pictures for any such purpose. I acknowledge that I shall have no, and hereby expressly disclaim, any ownership, authorship or moral rights in the Pictures or any part thereof.
VIDEO SURVEILLANCE: I recognize the need for video surveillance on and about Premises for security and productivity purposes. I recognize and agree that it is a condition of participation at The Company that I freely execute and agree to this video surveillance, including being personally recorded pursuant to said video surveillance. I agree that the Released Parties may use any taping of my image, voice or appearance at any time pursuant to said video surveillance at its discretion in the ordinary course of its operations.
AUDIO/VISUAL PUBLICITY WAIVER: I agree to indemnify and hold harmless the Released Parties, its agents, successors, and assigns, from any and all claims, demands, actions or causes of action, liabilities, costs, dues, sanctions, fees, penalties, or expenses of any sort arising from the making of such recordings of me and their lawful and appropriate use. I further acknowledge that The Company exclusively owns all rights to these recordings regardless of the form in which they are produced or used.
COPYRIGHTS: The rights granted to the Released Parties herein include, without limitation, all rights of every nature whatsoever in connection with use of the Pictures, including without limitation all copyrights (and any other intellectual property rights) therein and renewals and extensions thereof. I acknowledge and agree that all copyrights and right of every other kind relating or pertaining to the Pictures described above are the sole property of The Company and I have no claim to the copyrights (or any other intellectual property rights) in the Pictures.
WAIVER: In full consideration of the above mentioned risks and hazards and in full consideration of the fact that I am willingly and voluntarily participating in the Services, I HEREBY WAIVE, RELEASE AND FOREVER DISCHARGE ANY AND ALL CLAIMS OR CAUSES OF ACTION, NOW KNOWN OR HEREAFTER KNOWN IN ANY JURISDICTION THROUGHOUT THE WORLD, AGAINST THE RELEASED PARTIES, INCLUDING, WITHOUT LIMITATION, ANY BODILY INJURY OR DISABILITY, ILLNESS OR DISEASE, ACCIDENT, DEATH, FINANCIAL LOSS, PROPERTY LOSS, DAMAGE, DESTRUCTION, DELAY, INCONVENIENCE OR OTHER HARM OF WHATEVER NATURE THAT MAY BE DIRECTLY OR INDIRECTLY RELATED TO, ARISING FROM OR SUSTAINED FROM PARTICIPATION IN THE SERVICES AND/OR USE OF THE PREMISES OR ACTIVITIES RELATED THERETO, NEGLIGENT FIRST AID OR EMERGENCY RESPONSE OF THE RELEASED PARTIES OR OTHER NEGLIGENT ACT OR OMISSION OR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OF ANY RELEASED PARTIES OR OTHERWISE, provided that nothing in this Section shall be deemed to release any Released Party from liability arising from their own willful or intentional injury to me or my property.
CONSENT TO MEDICAL TREATMENT: I understand that the Services that take place on the Premises may not be supervised and that The Company does not provide medical services. I understand that certain prescribed medications may exacerbate these physiological changes and create an even greater risk of physical damage or death. In connection with any injury that I may sustain or illness or other medical conditions that I may experience during my presence at The Company, I authorize and consent to receive any emergency first aid, medication, medical and/or surgical treatment deemed necessary by the attending personnel and/or the Released Parties. I acknowledge that the Released Parties are under no obligation to provide such medical treatment or services, and the Released Parties do not warrant or make any representation concerning the adequacy or continuation of such medical services, nor can the Released Parties be deemed responsible or held liable for any claims arising out of the provision of such medical services or the failure to provide or to continue to provide such medical services. I further authorize the Released Parties to execute on my behalf any permission forms, consents or other appropriate documents relating to medical attention and to act on my behalf if not able or immediately available to do so and the same is urgent as determined in their sole discretion. I ACKNOWLEDGE AND AGREE THAT EMERGENCY ASSISTANCE AND/OR TREATMENT MAY BE RENDERED BY PERSONS WITH TRAINING OR EXPERIENCE WHICH MAY NOT BE ADEQUATE FOR CERTAIN MEDICAL SITUATIONS AND/OR THE INJURIES SUSTAINED BY ME, WHICH INJURIES MAY BE COMPOUNDED BY NEGLIGENT FIRST AID OR EMERGENCY RESPONSE OF THE RELEASED PARTIES OR OTHER INDIVIDUALS OR MEDICAL OR EMERGENCY PERSONNEL AND WAIVE ANY CLAIM IN RESPECT THEREOF. I expressly acknowledge that if The Company is located some distance from medical facilities, that such distance may exacerbate any injury or condition sustained by me. I shall be responsible for all costs associated with such medical care and related transportation.
DISCLAIMER OF MEDICAL ADVICE: By participating in the Services provided by the Company, I acknowledge and understand that the services, content, and programs offered are not a substitute for professional medical advice, diagnosis, or treatment. I am aware that the Release Parties are not healthcare providers and have no expertise in diagnosing, examining, or treating medical conditions of any kind. I understand that it is my responsibility to consult with a qualified healthcare provider for diagnosis and treatment, including participation in any exercise or program offered by the Company. I acknowledge that participating in these activities without the approval of my healthcare provider is done at my own risk.
CONFIDENTIALITY AND SHARING OF MEDICAL AND SENSITIVE INFORMATION: I understand that any medical or sensitive information I provide to the Company will be used solely for the purpose of enhancing my experience and safety during the Services. I acknowledge that this information may be shared among the Company staff members as necessary. The Company is committed to maintaining the confidentiality of my personal information and will take reasonable precautions to protect it from unauthorized access or disclosure. However, I understand that no method of electronic storage or transmission is 100% secure, and the Company cannot guarantee absolute security of my information.
PERSONAL PROPERTY: I am responsible for the security and safety of my own property and any personal effects I use, bring to or leave at the Premises, and that the Released Parties cannot guarantee the security or safety of my property. Should I leave any property at the Premises or otherwise in the custody of the Released Parties, I do so at my sole and absolute risk. None of the Released Parties shall have any liability to me or anyone else in the event of loss, damage, destruction or use, whether authorized or not, by any person or theft of any such property.
INDEMNIFICATION: I SHALL INDEMNIFY, DEFEND, AND HOLD HARMLESS THE RELEASED PARTIES, JOINTLY AND SEVERALLY, FROM AND AGAINST ANY AND ALL CLAIMS, ACTIONS, DEMANDS, RIGHTS, LOSSES, COSTS, DAMAGES, EXPENSES, SETTLEMENTS, JUDGMENTS, CAUSES OF ACTION AND LIABILITIES OF ANY KIND WHATSOEVER, WHETHER FORESEEN OR UNFORESEEN, INCLUDING ATTORNEYS’ FEES, IN LAW OR IN EQUITY, ARISING OUT OF OR RESULTING FROM ANY CLAIM RELATED TO MY PARTICIPATION IN THE SERVICES, INCLUDING WITHOUT LIMITATION, MY BREACH OF THIS AGREEMENT OR PREMISES RULES AND POLICIES, ANY INDIVIDUAL I INVITE TO THE PREMISES, OR ANY OTHER THIRD PARTY CLAIM RELATED TO THE SERVICES.
COVENANT NOT TO SUE: I agree, for myself and all my heirs, not to sue the Released Parties or initiate or assist in the prosecution of any claim for damages or cause of action against the Released Parties which I or my heirs may have as a result of any personal injury, death or property damage I may sustain while on or using the Premises.
SURVIVAL: Any provision of this Release and Waiver of Liability agreement providing for performance by either party after termination of this agreement shall survive such termination and shall continue to be effective and enforceable.
ENTIRE AGREEMENT; MODIFICATION; BINDING EFFECT: This Agreement is the entire agreement between the parties with respect to the subject matter hereof and supersedes any prior agreement or communications between the parties, whether written, oral, electronic, or otherwise. No change, modification, amendment, or addition of or to this agreement shall be valid unless in writing and signed by authorized representatives of the parties. This agreement shall be binding upon and inure to the benefit of the successors, assigns, and legal representatives of the parties.
GOVERNING LAW AND VENUE: This Release and Waiver of Liability agreement will be governed by and interpreted in accordance with the laws of the STATE OF CALIFORNIA, without giving effect to the principles of conflicts of law. I agree that any action arising out of this Release and Waiver of Liability agreement must be brought exclusively in CALIFORNIA, ORANGE COUNTY.
SEVERABILITY: If any provision or portion of this Release and Waiver of Liability agreement shall be held by a court of competent jurisdiction to be illegal, invalid, or unenforceable, the remaining provisions or portions shall remain in full force and effect.
I have fully read and fully understand the foregoing assumption of risk, and release of liability, and I understand that by signing, it obligates me to indemnify the parties named for any liability for injury or death of any person and damage to property caused by my negligent or intentional act or omission. I understand that by signing this form I am waiving valuable legal rights. I have been provided an opportunity to ask an attorney questions regarding this form and any fitness related program, as well as questions for clarity. By signing, I am verifying that I have received adequate and sufficient answers to all of my questions.
Date:
Participant’s Signature:
Website Terms and Conditions
Welcome to ayu-pilates.com. By accessing and using this Website, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read these Terms carefully. If you do not agree with any part of these Terms, you must not use this Website.
1. Acceptance of Terms This Acceptance of Terms Agreement (“Agreement”) governs the relationship between Āyu Pilates, LLC, the provider of fitness training (“Trainer”), and the individual accessing or using Trainer’s services (“Client”) including but not limited to pilates group training, pilates private training (“Services”).
By accessing or using any of Trainer’s Services, Client acknowledges that they have read, understand, and agree to be legally bound by this Agreement as it may be updated by Trainer from time to time. Continued use of any Services following any such changes constitutes Client’s acceptance of the updated Agreement.
If Client does not agree to the terms of this Agreement, they must immediately cease accessing or using the Services.
This Agreement is intended to clearly define the relationship between Trainer and Client regarding access and use of the Services. It aims to be concise, unambiguous, comprehensive, and enforceable.
2. Definitions
“Services” refers to any programs, training, classes, recovery services, or other offerings provided by the Trainer to the Client. This includes, but is not limited to, in-person training, personalized training plans, nutritional advice, and any other content or resources made available through the Trainer’s platform.
“Client” refers to any individual who accesses or uses the Services, whether they do so as a registered user, a guest, or in any other capacity.
“Trainer” refers to the individual or Company that provides the Services, including their employees, agents, and any third parties they engage to provide the Services.
3. Modification of Terms Trainer reserves the right to update or change these Terms at any time without prior notice. Client’s continued use of the Website after any modifications indicates Client’s acceptance of the new Terms. Trainer encourages Client to review these Terms periodically.
4. Trainer Rights and Limitations The Trainer reserves the right to modify, suspend, discontinue, or restrict access to the Services at any time, for any reason, and without notice. The Trainer does not guarantee the availability of specific Services or programs and is not liable for any changes to or discontinuation of the Services.
5. Use of the Website Client agrees to use the Website only for lawful purposes and in accordance with these Terms. Client agrees not to:
- Use the Website in any way that violates any applicable federal, state, local, or international law or regulation.
- Engage in any activity that could harm or interfere with the operation of the Website or the experience of other users.
- Post or transmit any material that is harmful, offensive, or otherwise objectionable.
6. Intellectual Property All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of Trainer or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. Client may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.
7. Permitted Uses of Services The Services are provided exclusively for the Client’s personal, non-commercial use. The Client is strictly prohibited from reselling, sharing access to, or otherwise distributing the Services. This includes, but is not limited to, copying, modifying, or redistributing any content from the Services, whether for profit or not.
8. Client Obligations and Restrictions The Client agrees to use the Services responsibly and in accordance with all applicable laws and regulations. This includes not using the Services for any unlawful, harmful, dangerous, or inappropriate purposes. The Client also agrees to comply with all instructions and policies provided by the Trainer regarding the use of the Services.
9. Website User Accounts To access certain features of the Website, Client may be required to create an account. Client agrees to provide accurate, current, and complete information during the registration process and to update such information as needed. Client is solely responsible for maintaining the confidentiality of Client’s account information and for all activities that occur under Client’s account.
10. Services Account Registration To access certain features of the Services, the Client may be required to create an account. The Client agrees to provide current, complete, and accurate information during the registration process and to update such information to keep it accurate and complete. The Client is solely responsible for maintaining the confidentiality of their account information and for all activities that occur under Client’s account.
11. Privacy Policy The Trainer’s Privacy Policy, which explains how Trainer collects, uses, and protects Client’s personal information, is incorporated into these Terms by reference. By using this Website, Client consent to Trainer’s collection and use of Client’s personal information as described in our Privacy Policy:(((link to privacy policy)).
12. Payment Terms All fees for our services are as stated on the Website. Payments are due at the time of purchase or as otherwise specified. Trainer reserves the right to change fees at any time.
13. Payment and Cancellation Payment for the Services is due in advance of receiving access. Clients with monthly subscriptions will automatically renew with payment on a recurring basis of every one (1) month on the anniversary date of this Agreement, unless canceled by the Client. The Client may cancel their subscription at any time by providing a fourteen (14) day notice via email sent to sami@ayu-pilates.com, but will not receive a refund for any unused portion of their subscription. Any payments scheduled within the cancelation notice period will be processed and Client provides Trainer authorization to process this final payment.
14. Termination Trainer reserves the right to terminate or suspend Client’s access to the Website, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Website will immediately cease.
15. Limitation of Liability To the maximum extent permitted by law, Trainer and its affiliates, officers, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from (i) your use or inability to use the Website; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Website; (iv) any bugs, viruses, or the like that may be transmitted to or through our Website by any third party; and/or (v) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Website.
In no event will the Trainer be liable for any indirect, incidental, special, punitive, or consequential damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with the Client’s use of the Services.
16. Indemnification Client agrees to indemnify, defend, and hold harmless Trainer and its affiliates, officers, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to Client’s violation of these Terms or Client’s use of the Website or the Services.
17. Disclaimers The content on this Website is provided for general information purposes only and does not constitute professional advice. Trainer does not warrant the accuracy, completeness, or usefulness of this information. Any reliance Client places on such information is strictly at Client’s own risk.
The Trainer makes no warranties or representations about the accuracy, reliability, completeness, or timeliness of the Services, or the results that may be obtained from using the Services. The Client agrees that the use of the Services is at their own risk.
18. Governing Law These Terms are governed by and construed in accordance with the laws of the state of Michigan, without regard to its conflict of law principles. Any dispute arising out of or related to these Terms will be brought exclusively in the federal or state courts located in Michigan.
19. Severability If any provision of this Agreement is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement will remain in full force and effect.
20. Assignment The Trainer may assign this Agreement, in whole or in part, at any time without notice to the Client. The Client may not assign this Agreement or any rights or obligations under this Agreement without the Trainer’s prior written consent.
21. Contact Information If Client has any questions or concerns about these Terms or the Website, please contact us at:
Āyu Pilates LLC
BY USING THE WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.